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[Q] Asus Unlock Tool says device unlocked, but it actually is not

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CatalystNZ
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#11  
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Posts: 39
Join Date: Jul 2009
First Asus response today

Quote:
Hi, we're very glad to help you. For this issue, I have emailed your problem to our BU(technical department) in Taipei,I will give you the answer as soon as I receive it and I have written down your checking number.
So sorry for waiting and causing your inconvenience.
If you not get any reply from asus within 48 hours, please feel free to contact us again.
Sorry for the inconvenience.
I tried to run the unlock tool, and it worked this time!

So in summary, use the vip.asus.com support site to email Asus if this happens to you!
Thanks to the following:

Cyanogen, Amon_RA, canadian_cow, Brut.all, TAPP
 
michele.degano
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Join Date: Dec 2012
Location: Trieste
Quote:
Originally Posted by CatalystNZ View Post
First Asus response today



I tried to run the unlock tool, and it worked this time!

So in summary, use the vip.asus.com support site to email Asus if this happens to you!
Hi guys,

I have resolved.
I confirm that the reburbished tablet isn't right registered on Taipei Asus's server.
You must contact your Asus country support and ask to update this serve with your right serial number.
My italian support () ask me a screenshot but after they help me without problem.
The day after you can unlock the tablet.

Have a good enjoy with your unlocked tablet
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