no point in rooting it then if you cant do it. i have also researched that everyone with a tab 7" have same problem BUT the 10" is fine and so is the tab 2. we got him the tab 3 cos they came down in price so seemed pointless getting him the tab 2..
Think ill get onto samsung and find out whats they plan on doing,otherwise we'll have to take it back if nothing can be done. He's moaning he's low on memory and cant use his ext sd card
Just a suggestion, if this wont work then i will most likely be taking my tab3 back aswell.