Running: Android 4.3
Carrier: Bell Canada
Rom: Stock TouchWiz.
Problem: The phone will not turn on WiFi or Bluetooth. If you attempt to switch either on, it remains a dim green for a few seconds and then turns back off shortly after.
(a) Battery pull.
- Unsuccessful. (At first, if battery pulled during Samsung logo animation after restarting from ON state, both WiFi/Bluetooth would turn on again, sometimes for minutes, sometimes hours. Eventually, this stopped working. It would only work on a restart pulling the battery during the animation, never at any other time)
(b) Update to latest firmware through Samsung Kies.
(c) Boot into safe mode to see if any applications were the cause.
(d) Wipe device clean and start fresh.
(e) Change WiFi power saving state to off through *#0011# menu.
I have not tried loading other roms or kernels.
A quick google search shows that many people have the same problem, I have yet to find a working solution. If anyone here can point me in the right direction, I'm willing to pay at this point. I cannot return it to Samsung as there is a crack on the screen which has voided the warranty. I could fix the screen and try sending it in but I'm hoping for a software solution.
I feel as if it is not a hardware issue as the battery pulls worked initially.
Any input would be greatly appreciated. Once again, I'm willing to pay for a working solution, the number is up to you as long as it is reasonable.