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[Q] Cant update android

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simmo2302
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Default [Q] Cant update android

I have a GSS4 i9505.

it is unrooted/100% stock, as I do not wish to muck around with any of that just incase the worst happens and it needs to go back to repair again i'd feel safer knowing that its device status remains Official.

about 6 months ago it went back to optus for repair as the battery had swollen leading to problems.... when i got it back the repair slip said, replaced battery, tested phone - no issues, updated to latest firmware.....

which i thought to be weird as i thought i was on 4.2.2 already.

anyway... Optus has now finally released their version of android 4.3... except when i go into phone settings and click update.. it says i am already running the latest version... when i connect to Kies via USB it says "your devices current firmware version is not supported to update firmware via Kies"

in Kies i get

PDA:MDE - PHONE:MD8 - CSC:MD6 (OPS)

when i do *#1234# i get
AP: I9505XXUAMDE
CP: I9505DVUAMD8
CSC: I9595OPSAMD6

i have no idea what any of that means

would i be correct in assuming that since i have never mucked around with roms,etc and the only time anything like that has happened was when it went back to optus for repair.... that optus stuffed something up and that why i cant update ?
 
invano
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If you are sure to be fully stock and unrooted, then maybe kies is gone crazy.

You can manually update your phone by using odin and the last official firmware available on sammobile. (I see that for Australia(Optus) it's the 4.3 MK8)
 
MrAndroid12
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Quote:
Originally Posted by invano View Post
If you are sure to be fully stock and unrooted, then maybe kies is gone crazy.

You can manually update your phone by using odin and the last official firmware available on sammobile. (I see that for Australia(Optus) it's the 4.3 MK8)
*NOTICE TO OP

Using this method will trigger KNOX warranty void
White Samsung Galaxy S4 LTE i9505 + white S view Cover for everyday, Protective Cover+ for hiking, camping etc...
Rom: Stock non-rooted 4.4.2
Kernel: Stock
SD card: 16 GB Class 10


Tablet: White iPad Mini + Green Smart cover
Firmware: iOS 7.1

Samsung Galaxy Tab 2 7.0 (Family tab)
ROM Stock 4.1.2
Kernel: Stock
CPU: Stock
 
simmo2302
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cheers.... i had thought of odin but as mentioned about, figured that it'd probably void warranty which i would like to avoid as knowing my luck the screen would all of a sudden stop working and i'd have no way of re-official'ing it.

might just have to take it into optus and get them to update it themselves.
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