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Please help! I cannot reboot and tried all the normal methods

OP vettejock99

20th January 2014, 04:14 PM   |  #1  
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I've had my One for about 4 months and I've flashed about a dozen Sense and AOSP/CM11 roms on it before recently settling into using MultiROM w/ViperOne w/hardexec kernel as my primary and TripNDroid 17 w/teamSeven kernel w/smartmax_eps governor as my secondary. I've been running the latter most frequently. Anyway, after about a week of running it I have had a few weird issues where it works fine for a day or two and then I can't get the screen on and I have to force reboot with VOL DOWN+POWER. That has worked fine. Last night I was on a flight and when I landed and took the phone out of airplane mode I had signal but no data, so I told it to soft-boot (I do that often, so I don't have to wait for MultiROM), saw the Google splash as expected, and then I put it in my pocket. When I pulled it out 20 minutes later expecting my desktop it was black.

VOL DOWN+POWER for 20-30 seconds causes the key lights to blink as usual, but it never reboots. I plugged it into my PC and though I get the exclamation next to HTC One or MTP device in device manager I can get a response from adb devices so I issues adb reboot which did nothing. Nor did adb reboot recovery. I can adb shell into it and I have root prompt, but issuing a reboot command there also just seems to cause it to hang on the command.

I don't know whether to let it sit now and run the battery down, charge it fully, flash a new boot.img or recovery (not even sure how I could since I can't get into fastboot), or give up and try a RUU exe. I'd really, really appreciate any help as I am traveling all week and it is much harder for me to reach my family without a cell.

Thanks so much.
20th January 2014, 04:59 PM   |  #2  
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Quote:
Originally Posted by vettejock99

VOL DOWN+POWER for 20-30 seconds causes the key lights to blink as usual, but it never reboots.
Thanks so much.

^^ under a bright light!!
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20th January 2014, 05:35 PM   |  #3  
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Quote:
Originally Posted by nkk71

^^ under a bright light!!

Hehe...thanks! I actually had read about that in my searches and I couldn't decide if someone was pulling our leg or not. I did try that and it didn't seem to help but thanks again for helping me with ideas!
20th January 2014, 07:01 PM   |  #4  
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One user said it took 40 mins of holding the power button
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20th January 2014, 07:10 PM   |  #5  
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Quote:
Originally Posted by SaHiLzZ

One user said it took 40 mins of holding the power button

omg seriously? grab a beer or 2 lol.
20th January 2014, 07:20 PM   |  #6  
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Or try power and volume up button for 10-20 seconds
20th January 2014, 07:21 PM   |  #7  
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Quote:
Originally Posted by donkeykong1

Or try power and volume up button for 10-20 seconds

op said he already did for 20-30 secs.
20th January 2014, 07:49 PM   |  #8  
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Here to report success. Thankfully it didn't take me 40 minutes. Unfortunately, I'm not really sure why it finally worked. I had left it overnight and tried 20-25 times this morning, including several times under direct light, with no success. When it DID finally power off and on I believe I'd been holding the power off, plus vol down for about 30 seconds, then vol up for about the same (without releasing the power button), then releasing vol. Then I released all and just did power only and it worked.

All I know is that when it did finally work all I was holding down was power, and it had 12% battery left so it hadn't fully died yet.

Thanks to everyone for helping inspire me to push through this.
20th January 2014, 07:52 PM   |  #9  
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Quote:
Originally Posted by alray

op said he already did for 20-30 secs.

He said vol down, I said vol up. But he resolved it so it doesn't matter
Vol up + power simulates pulling out the battery. After that just power on with power button

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