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No Mobile Service

OP pastorbob62

12th January 2014, 01:38 PM   |  #1  
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Okay, I was able to get into pink screen by erasing the dload folder, removing the battery, and connecting to my PC via the USB cable. I then copied CWM 5.0.2.7 over and then flashed Stallion-51-ICS onto the phone. I now have a very fast, rooted and customized U8800-51, BUT no mobile service. IMEI and APN info is correct but it won't access the mobile service that our other phones access, SIM is the same one that I use in my current phone.

I know you are supposed to back up the IMEI partition and APN before flashing a custom ROM, but since my phone got broke trying to restore a full backup done with CWM I was caught off guard.

Still looking for any suggestions you all might have.
13th January 2014, 01:44 PM   |  #2  
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Seriously???
Quote:
Originally Posted by pastorbob62

Okay, I was able to get into pink screen by erasing the dload folder, removing the battery, and connecting to my PC via the USB cable. I then copied CWM 5.0.2.7 over and then flashed Stallion-51-ICS onto the phone. I now have a very fast, rooted and customized U8800-51, BUT no mobile service. IMEI and APN info is correct but it won't access the mobile service that our other phones access, SIM is the same one that I use in my current phone.

I know you are supposed to back up the IMEI partition and APN before flashing a custom ROM, but since my phone got broke trying to restore a full backup done with CWM I was caught off guard.

Still looking for any suggestions you all might have.

Not to be negative or anything but I think this is the least responsive forum on this site. I have spent hours searching for possible solutions to various problems I've encountered over the past several months, asked several questions and received little if any help. I was only able to get back from a bricked phone to where I am now by using information found on other websites. Pretty sad if you ask me.

In contrast, whenever I have asked a question on my tablet's forum I've received fast workable solutions/answers to my problems/queries. The threads are informative, well organized and contain answers to any situation I have encountered.

Granted, my current problem with my phone is my own fault for trying to customize it. And I suspect part of the problem is due to the age of this phone thus most of the "experts" have moved on to other ventures. It is also hindered by the lack of information available from Huawei and the service providers.

All of that said, if anybody has any suggestions for how I can repair the ESF partition or whatever is causing this lack of mobile service issue I would be extremely grateful. It isn't the end of the world since i have a new phone (Consumer Cellular) that I am currently using but it would be great to get this one working since it's much faster and more streamlined than my stock Consumer Cellular version.
13th January 2014, 05:33 PM   |  #3  
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I have experienced something similar on my regular U8800, and it seemed like there was a baseband & modem partitions conflict. In stock 2.3, there should be some kind of hwefsupdate tool, it may be renamed though. This tool gets run on the first boot after 2.3 and it restarts the phone shortly after. Try to reinstall the stock ROM, see what happens. It can be fixed in strange ways - for example, my original U8800 got a USB failure, so I sent it to the repair. I had 2.3 installed. When I got it back, they tried to write over some old 2.2 firmware, which softbricked the phone. Being clueless, I wrote the 4GB image of some other phone's image on my phone, and got everything working again. Then, when I tried to write back my original IMEI, I got the same issue as you. The only way to get it right was to rewrite the "other phone's imei".

The baseband/modem errors are actually very hard to debug, hence no replies. And since it's a Huawei, these guys have even failed to provide a good update system, as seen from the IMEI getting nulled issues. The mmcblk0p5 stores the OEMInfo of the phone, it contains serial numbers & other information about the phone (like accelerometer position up/down for example). It also has the boot image (the very first splash screen). The data is loaded onto modem processor, which provides an API to let userspace access it.
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14th January 2014, 02:15 PM   |  #4  
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Quote:
Originally Posted by Blefish

I have experienced something similar on my regular U8800, and it seemed like there was a baseband & modem partitions conflict. In stock 2.3, there should be some kind of hwefsupdate tool, it may be renamed though. This tool gets run on the first boot after 2.3 and it restarts the phone shortly after. Try to reinstall the stock ROM, see what happens. It can be fixed in strange ways - for example, my original U8800 got a USB failure, so I sent it to the repair. I had 2.3 installed. When I got it back, they tried to write over some old 2.2 firmware, which softbricked the phone. Being clueless, I wrote the 4GB image of some other phone's image on my phone, and got everything working again. Then, when I tried to write back my original IMEI, I got the same issue as you. The only way to get it right was to rewrite the "other phone's imei".

The baseband/modem errors are actually very hard to debug, hence no replies. And since it's a Huawei, these guys have even failed to provide a good update system, as seen from the IMEI getting nulled issues. The mmcblk0p5 stores the OEMInfo of the phone, it contains serial numbers & other information about the phone (like accelerometer position up/down for example). It also has the boot image (the very first splash screen). The data is loaded onto modem processor, which provides an API to let userspace access it.

Thank you very much for your reply. It seems that you have found the answer to my problem. But unfortunately, I don't have a copy of the original stock ROM. My phone is the -51 version and any links I have found to the stock ROM are broken. There is a version I found but it is for Venezuela and I don't think it will work. I am leery to try it and totally brick my phone. My backup is apparently corrupted. I backed up my new working phone with Disk Image and attempted to restore it to the broken phone but all that did was cause it to come up to the ATT logo screen for a few seconds and then shut down. It wouldn't do anymore than that. So I restored the Stallion 3.5 image I made and am back to a great fast tablet with no phone service. I also tried backing up my IMEI on the working phone and restoring it to the broken phone but that had no effect.

It is my understanding that the -Pro version of the ROM will work, but I don't have the stock image of that either. I suspect it work might since I was able to use the -Pro version of GB on it. All of my internet searches have only turned up custom ROMs and other desperate people looking for fixes for similar problems or worse. I agree 100% with your assessment of Huawei's lack of meaningful support. It really is a shame, because these phones aren't half bad when they have been customized and OC'ed a little.

I have just about given up on it and resigned myself to using it as an MP3 player for my car system. I have learned my lesson and am leaving the working phone stock. It is rooted and I have cleaned off all of the bloatware, and set it up so most apps run from my SD card, so it really isn't half bad. At least it works.

Again, thank you for your reply and advice.
18th January 2014, 11:40 PM   |  #5  
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Quote:
Originally Posted by Blefish

I have experienced something similar on my regular U8800, and it seemed like there was a baseband & modem partitions conflict. In stock 2.3, there should be some kind of hwefsupdate tool, it may be renamed though. This tool gets run on the first boot after 2.3 and it restarts the phone shortly after. Try to reinstall the stock ROM, see what happens. It can be fixed in strange ways - for example, my original U8800 got a USB failure, so I sent it to the repair. I had 2.3 installed. When I got it back, they tried to write over some old 2.2 firmware, which softbricked the phone. Being clueless, I wrote the 4GB image of some other phone's image on my phone, and got everything working again. Then, when I tried to write back my original IMEI, I got the same issue as you. The only way to get it right was to rewrite the "other phone's imei".

The baseband/modem errors are actually very hard to debug, hence no replies. And since it's a Huawei, these guys have even failed to provide a good update system, as seen from the IMEI getting nulled issues. The mmcblk0p5 stores the OEMInfo of the phone, it contains serial numbers & other information about the phone (like accelerometer position up/down for example). It also has the boot image (the very first splash screen). The data is loaded onto modem processor, which provides an API to let userspace access it.


@Blefish

hi there, can you please give me the exact steps do to so, because im experience the exact same problem.
I've lost the imei in the upgrade process, and them flashed the 4GB image from a user, and then when i try to update to gingerbread, i can't have 3G signal, only 2G.
in the past, i had made a backup of the imei after flashing that .img file, and i think that after update to gingerbread had restored the imei and the 3g was working nice. But this time i cannot acomplish the same, don't remember very well the exact steps that i've made.

I already tried with the B517 and B518, and can't get it to work...

Can you give me some help please?

Thanks in advance
19th January 2014, 08:54 AM   |  #6  
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Quote:
Originally Posted by ggunzio

@Blefish

hi there, can you please give me the exact steps do to so, because im experience the exact same problem.
I've lost the imei in the upgrade process, and them flashed the 4GB image from a user, and then when i try to update to gingerbread, i can't have 3G signal, only 2G.
in the past, i had made a backup of the imei after flashing that .img file, and i think that after update to gingerbread had restored the imei and the 3g was working nice. But this time i cannot acomplish the same, don't remember very well the exact steps that i've made.

I already tried with the B517 and B518, and can't get it to work...

Can you give me some help please?

Thanks in advance

In my case, I restored the full 4GB from some russian community's provided image (it was named Huawei_U8800_FullFlash.bin), which returned my device to stock 2.2. From there I installed 2.3, and everything still worked. The problem in my case was that I could not restore my own IMEI, it never gave me connection & failed to register to a network. The only solution was to use the "wrong" IMEI that came with the 4GB image.

Huawei has some sort of backup mechanism if they think the "data" is corrupted. I can't tell how it works, but it likes to break things that were working before.
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19th January 2014, 07:16 PM   |  #7  
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Quote:
Originally Posted by Blefish

In my case, I restored the full 4GB from some russian community's provided image (it was named Huawei_U8800_FullFlash.bin), which returned my device to stock 2.2. From there I installed 2.3, and everything still worked. The problem in my case was that I could not restore my own IMEI, it never gave me connection & failed to register to a network. The only solution was to use the "wrong" IMEI that came with the 4GB image.

Huawei has some sort of backup mechanism if they think the "data" is corrupted. I can't tell how it works, but it likes to break things that were working before.

i have exactly the same phone than you, because i installed that backup too. After installed it, the IMEI SV is 36, after installing B518 it says it is 18, but before it was 17, and i had 3g signal, but not now.

My question is, wich SV is your phone reporting?

Thank you
21st January 2014, 01:57 AM   |  #8  
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I also have a problem like this, but I think it's a bit more severe. My phone got stuck while charging. Couldn't reboot. Was getting stuck on the aurora loading screen(using DZO 5u20). Than reinstalled whole rom. But now I don't any signal and the phone doesn't even see a SIM card. Showing 'baseband unknown' and the IMEI and IMEI SV are also unknown. Not 0's but just unknown. Is this is a similar problem? And can something be done to fix it.
I had some backups on my sd card, untill the sd-card got fried in the phone a couple of months ago.

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