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Stock S4 shut off for no reason and won't boot back up, please help!

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By chriscrisis81, Junior Member on 21st January 2014, 05:20 AM
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As the title says, i was just sitting at my desk at work with my phone plugged in, watching a movie and all the sudden the screen just went black. I did a battery pull and when i power it back up it just shows the Galaxy S4 words on boot and then nothing. If i boot into recovery it only gives me the option to download a custom OS or restart my phone, which does nothing. Any help would be greatly appreciated.
 
 
21st January 2014, 11:56 AM |#2  
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Originally Posted by chriscrisis81

As the title says, i was just sitting at my desk at work with my phone plugged in, watching a movie and all the sudden the screen just went black. I did a battery pull and when i power it back up it just shows the Galaxy S4 words on boot and then nothing. If i boot into recovery it only gives me the option to download a custom OS or restart my phone, which does nothing. Any help would be greatly appreciated.

you need to provide more info as we can't guess what you have or what you have done to your phone....just saying.
21st January 2014, 12:25 PM |#3  
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Originally Posted by chriscrisis81

As the title says, i was just sitting at my desk at work with my phone plugged in, watching a movie and all the sudden the screen just went black. I did a battery pull and when i power it back up it just shows the Galaxy S4 words on boot and then nothing. If i boot into recovery it only gives me the option to download a custom OS or restart my phone, which does nothing. Any help would be greatly appreciated.

If you were 100% stock and still under warranty you should give Verizon a call.

Sent from my NCC 1701 using Tapatalk 4
22nd January 2014, 12:51 AM |#4  
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Originally Posted by riker147

If you were 100% stock and still under warranty you should give Verizon a call.

Sent from my NCC 1701 using Tapatalk 4

exactly what i did. They're overnighting me a new one.
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