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[Q] Sprint - best way to report dropped calls/network?

OP Pyperkub

24th January 2014, 01:58 AM   |  #1  
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Hi all - I'm just wondering what the most effective way of reporting to Sprint areas where calls are dropped on a regular basis as well as areas where internet connectivity completely drops out. As an example there are areas on Hwy 101 in the SF Bay Area where phone calls consistently drop and I'd like to notify Sprint so that (hopefully) it will get fixed...

Thoughts? Is there an app for this
24th January 2014, 04:37 AM   |  #2  
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Quote:
Originally Posted by Pyperkub

Hi all - I'm just wondering what the most effective way of reporting to Sprint areas where calls are dropped on a regular basis as well as areas where internet connectivity completely drops out. As an example there are areas on Hwy 101 in the SF Bay Area where phone calls consistently drop and I'd like to notify Sprint so that (hopefully) it will get fixed...

Thoughts? Is there an app for this

Don't believe that there is, last time they did that, there was an uproar, Carrier IQ. (http://searchsecurity.techtarget.com...ccess-missteps)

You should contact Sprint using *2 and let them know. From what I have been told (just never know what the CSR will tell you to get you to go away) that Sprint knows when you drop a call automatically and when was happening to me, Sprint said it was on the tower side and not the phone side.
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dropped calls, dropped network, sprint
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