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Battery drain/ sudden shutdown

OP faybarn

24th January 2014, 12:05 PM   |  #1  
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Hi just wondering if anyone else has had a issue with the battery suddenly having reduced charge. Over the last few days my wife has been complaining about her phone discharging in only a few hours. I thought an app might be causing it but I've looked and can't find anything that would cause wakelocks. Now she's complaining that the phone has shutdown after showing a 70-80% charge and then when it started back up was nearly empty. Has anyone else experienced this or can recommend a possible fix please? I'm going to try a factory reset when I get home from work but would appreciate any advise. Click image for larger version

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24th January 2014, 12:30 PM   |  #2  
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That phone has one of the faulty batteries.
Call Samsung and get a free replacement
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