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[Q] Please help new user

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mtener926
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Unhappy [Q] Please help new user

I just got a sprint galaxy s4 from a guy on craigslist we tried swapping numbers at a Best Buy an my phone is still not active,i called the guy an he said it was rooted with a gummy rom 4.4 and i can not figure out how to unroot an remove the custom rom. I went to several sites an tried downloading the odin file as well as device drivers etc but all i get is zip extractors an new programs downloaded on my pc.So at the moment i am without a phone can anyone help walk me through getting the phone back to the factory settings an 4.3 version? Thank you all in advance for any help.
 
hunterk11
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Quote:
Originally Posted by mtener926 View Post
I just got a sprint galaxy s4 from a guy on craigslist we tried swapping numbers at a Best Buy an my phone is still not active,i called the guy an he said it was rooted with a gummy rom 4.4 and i can not figure out how to unroot an remove the custom rom. I went to several sites an tried downloading the odin file as well as device drivers etc but all i get is zip extractors an new programs downloaded on my pc.So at the moment i am without a phone can anyone help walk me through getting the phone back to the factory settings an 4.3 version? Thank you all in advance for any help.
You would need to put the original backup or a backup from a stock one on it to rid the rom

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