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[Q] Warranty on the cover of our phone

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By artur1131, Senior Member on 5th January 2014, 03:03 PM
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Hi there. As we all know our Samsung device is made from plastic. We also know that quality of the cover isn`t good :/
i wanted to ask u If there is any possibility that samsung service will replace this silver border cuz the silver lacquer is spalling :<

Same post in PL
Siema. Jak wiemy nasz ace jest zrobiony z gów... eee wątpliwej jakości plastiku. Nie wiecie może czy jest szansa, aby w serwisie wymienili mi tą srebrną obramówkę? Bo ostatnio zaczął mi lakier czy co to tam jest strasznie odpryskiwać.
 
 
5th January 2014, 06:36 PM |#2  
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Quote:
Originally Posted by artur1131

Hi there. As we all know our Samsung device is made from plastic. We also know that quality of the cover isn`t good :/
i wanted to ask u If there is any possibility that samsung service will replace this silver border cuz the silver lacquer is spalling :<

Same post in PL
Siema. Jak wiemy nasz ace jest zrobiony z gów... eee wątpliwej jakości plastiku. Nie wiecie może czy jest szansa, aby w serwisie wymienili mi tą srebrną obramówkę? Bo ostatnio zaczął mi lakier czy co to tam jest strasznie odpryskiwać.

+1, my silver border round my phone is all chipped and makes my phone look rubbish, would be nice to have it replaced

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5th January 2014, 07:16 PM |#3  
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Generally it should be possible cuz my classmate has galaxy s4 and he had same problem as we do. They replaced the old cover for the new one. (just get this info). During the next week ill go to service to ask them then ill give u info here
6th January 2014, 06:41 AM |#4  
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6th January 2014, 08:52 AM |#5  
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I was thinking rather about this plastic which we get from the samsung box
And what is "bazel"?
6th January 2014, 09:33 AM |#6  
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Quote:
Originally Posted by artur1131

I was thinking rather about this plastic which we get from the samsung box
And what is "bazel"?

nothing lol, just that silver border on my phone is covered in my phone cover^^
25th January 2014, 02:06 PM |#7  
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Well, im coming back from samsung point right now. They told me that its mechanical issue and they arent going to repair/replace my borded :/ It seems that warrany doesnt cover our cover ( ), atleast not in Poland.
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