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[RESOLVED] No Service (Text, Data, Voice), PRL Version 1

OP kalaker

25th January 2014, 03:53 AM   |  #1  
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My HTC One is with Ting, but before you scoff and turn away, Ting almost totally uses the Sprint network and standard Sprint troubleshooting should work for my phone.

My device cannot get any sort of service: voice, data, nor text. None of it works. I can update profile with no problem because that can be done over Wi-Fi. PRL cannot.

Though, I am a bit beyond what you would consider standard troubleshooting. I have:
  • Manually programmed by doing ##MYMSL# and I get "Commit failed" upon pressing "Commit modifications"
  • Attempted to manually update PRL and profile in Settings
  • I am on the latest OTA (3.05.651.6)
  • PRL version = 1 (if I do a factory or carrier reset, it is 00000)
  • Performed a carrier reset (##72786#)
  • Performed a factory reset (Settings, HBOOT, and recovery)
  • Performed a reset via ##786#
  • Attempted to push a PRL through both CDMA Workshop and QPST; both failed
  • RUU'd to stock and then updated back to latest OTA
It is possible that some NV data got messed up somewhere. Usually I would just get the device replaced, but in this case I can't as there is a minor crack in the top right part of my device's screen.
Last edited by kalaker; 26th January 2014 at 08:23 PM.
25th January 2014, 09:23 PM   |  #2  
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Quote:
Originally Posted by kalaker

My HTC One is with Ting, but before you scoff and turn away, Ting almost totally uses the Sprint network and standard Sprint troubleshooting should work for my phone.

My device cannot get any sort of service: voice, data, nor text. None of it works. I can update profile with no problem because that can be done over Wi-Fi. PRL cannot.

Though, I am a bit beyond what you would consider standard troubleshooting. I have:

  • Manually programmed by doing ##MYMSL# and I get "Commit failed" upon pressing "Commit modifications"
  • Attempted to manually update PRL and profile in Settings
  • I am on the latest OTA (3.05.651.6)
  • PRL version = 1 (if I do a factory or carrier reset, it is 00000)
  • Performed a carrier reset (##72786#)
  • Performed a factory reset (Settings, HBOOT, and recovery)
  • Performed a reset via ##786#
  • Attempted to push a PRL through both CDMA Workshop and QPST; both failed
It is possible that some NV data got messed up somewhere. Usually I would just get the device replaced, but in this case I can't as there is a minor crack in the top right part of my device's screen.

Looking at the steps above have you tried to RUU the phone back to stock?
http://forum.xda-developers.com/show....php?t=2576995
25th January 2014, 09:24 PM   |  #3  
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Quote:
Originally Posted by ryoung4316

Looking at the steps above have you tried to RUU the phone back to stock?
http://forum.xda-developers.com/show....php?t=2576995

Yes, I have. I knew I was missing something in the list. I went all the way back to the original RUU and did each update since then.
25th January 2014, 09:36 PM   |  #4  
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Quote:
Originally Posted by kalaker

Yes, I have. I knew I was missing something in the list. I went all the way back to the original RUU and did each update since then.

Try pushing a sprint PRL to the phone using DFS
check my post here for DFS (Sorry forgot the link)

ha ha link here: http://forum.xda-developers.com/show....php?t=2601943
26th January 2014, 08:23 PM   |  #5  
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As odd as it sounds, flashing CM11 fixed it.
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