Thanks Meter 269
Join Date: Oct 2008
Location: Cleveland ROCKS!!!
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The problem is you dropped your phone and the case didn't do squat!
You basically have 2 choices.
1. Send in for warranty exchange. Since the screen isn't cracked the store should be able to swap phones. Or you can send in for warranty to Samsung.
2. Void your warranty and open her up. It's possible something became jarred lose. Do some investigation.
---------- Post added at 11:49 AM ---------- Previous post was at 11:45 AM ----------
Just check out this video and see all the connectors that could of popped lose!