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phone & hangouts & people apps crashing

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nikeid
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Default phone & hangouts & people apps crashing

Hi there,

I got my Moto G from TESCO UK yesterday, so I updated to Kitkat, and i started using it. It was completely ok until now. I tried to launch the PHONE APP (and the PEOPLE APP and HANGOUTS as well) and the apps crash right after i launch them. All of them. Several reboots didnt help. I tried to enter recovery mode to clear cache, but i failed to enter it so the phone turned on again and suddenly it was all working. But now, 1 hour later, it crashed again (all of the 3 apps) and it starts to piss me off.

What do i do please? Anyone experiencing the same?

Thanks
 
cesc1972
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Originally Posted by nikeid View Post
Hi there,

I got my Moto G from TESCO UK yesterday, so I updated to Kitkat, and i started using it. It was completely ok until now. I tried to launch the PHONE APP (and the PEOPLE APP and HANGOUTS as well) and the apps crash right after i launch them. All of them. Several reboots didnt help. I tried to enter recovery mode to clear cache, but i failed to enter it so the phone turned on again and suddenly it was all working. But now, 1 hour later, it crashed again (all of the 3 apps) and it starts to piss me off.

What do i do please? Anyone experiencing the same?

Thanks
Have you disabled the stock mail app?

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nikeid
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Have you disabled the stock mail app?

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yes, i did .. i will re-enable it .. but how does that concern phone, hangouts and people app?
 
cesc1972
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yes, i did .. i will re-enable it .. but how does that concern phone, hangouts and people app?
Re-enable it, reboot the phone and see if it works.

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andpizzolato
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What error did you get when you've entered recovery?
 
nikeid
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i didnt get any error, i just didnt manage to get to recovery - i messed up the key combinations

re-enabling EMAIL APP worked! no crashes since!

[SOLVED]
 
cesc1972
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(Last edited by cesc1972; 30th January 2014 at 03:09 PM.)
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Originally Posted by nikeid View Post
i didnt get any error, i just didnt manage to get to recovery - i messed up the key combinations

re-enabling EMAIL APP worked! no crashes since!

[SOLVED]
See? I told you :P

The same thing happened to me a few weeks ago and after re-enabling it it hasnt happened again.

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