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[Q] D-INC Won't Boot

22nd January 2014, 05:31 PM |#1  
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Hi All,
I searched for this, and didn't see anything, so please forgive me if this has been covered before...

My son has an Incredible that was updated to Evervolv last month (I'd tell you the exact build, but...). The day before yesteday, it crashed with the error message saying process android.phone has stopped. The screen was unresponsive at that point, and the phone wouldn't shutdown by holding the power button down (tried holding it for over a minute, and nothing...). I pulled the battery and tried to restart the phone. Everything seemed to be booting normal, but he'd immediately get either the "process.android.phone has stopped" or "process.android.media has stopped" (or both in succession), and the phone would then freeze. Pulled the battery again and booted into recovery (CM ver. 5.0.2.0) to wipe cache and Dalvik cache, but am getting errors there as well:

E:Can't mount /cache/recovery/command
E:Can't mount /cache/recovery/log
E:Can't open /cache/recovery/log
E:Can't mount /cache/recovery/last_log
E:Can't open /cache/recovery/last_log

I did try to wipe the cache and Dalvik cache, and it seemed to do that OK (at least, doing so didn't throw any other errors), but that didn't fix the bootloop problem. Next, tried to do a factory reset from recovery. Got the following results:

-- Wiping data...
Formatting /data...
Formatting /cache...
Formatting /datadata...
E:format_volume: no MID partition "datadata"
Formatting /sd-ext...
No app2sd partition found. Skipping format of /sd-ext. (No problem -- no SD card installed)
Formatting /sdcard/.android_secure...
Error mounting /sdcard/.android_secure!
Skipping format...
Data wipe complete.

Rebooted, and still stuck in bootloop...

So, any ideas on what I should try next to get this phone up and running again? I haven't run into this much trouble with this phone before.

Thanks, and Saludos!
SPC
 
 
22nd January 2014, 11:05 PM |#2  
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Quote:
Originally Posted by spcagigas

Hi All,
I searched for this, and didn't see anything, so please forgive me if this has been covered before...

My son has an Incredible that was updated to Evervolv last month (I'd tell you the exact build, but...). The day before yesteday, it crashed with the error message saying process android.phone has stopped. The screen was unresponsive at that point, and the phone wouldn't shutdown by holding the power button down (tried holding it for over a minute, and nothing...). I pulled the battery and tried to restart the phone. Everything seemed to be booting normal, but he'd immediately get either the "process.android.phone has stopped" or "process.android.media has stopped" (or both in succession), and the phone would then freeze. Pulled the battery again and booted into recovery (CM ver. 5.0.2.0) to wipe cache and Dalvik cache, but am getting errors there as well:

E:Can't mount /cache/recovery/command
E:Can't mount /cache/recovery/log
E:Can't open /cache/recovery/log
E:Can't mount /cache/recovery/last_log
E:Can't open /cache/recovery/last_log

I did try to wipe the cache and Dalvik cache, and it seemed to do that OK (at least, doing so didn't throw any other errors), but that didn't fix the bootloop problem. Next, tried to do a factory reset from recovery. Got the following results:

-- Wiping data...
Formatting /data...
Formatting /cache...
Formatting /datadata...
E:format_volume: no MID partition "datadata"
Formatting /sd-ext...
No app2sd partition found. Skipping format of /sd-ext. (No problem -- no SD card installed)
Formatting /sdcard/.android_secure...
Error mounting /sdcard/.android_secure!
Skipping format...
Data wipe complete.

Rebooted, and still stuck in bootloop...

So, any ideas on what I should try next to get this phone up and running again? I haven't run into this much trouble with this phone before.

Thanks, and Saludos!
SPC

probably need to charge it at this point. Format data (factory reset)
wipe cache and then dalvik and flash a different rom
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23rd January 2014, 01:26 AM |#3  
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Will try this evening and report back...
23rd January 2014, 02:30 AM |#4  
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Quote:
Originally Posted by Vernox701

probably need to charge it at this point. Format data (factory reset)
wipe cache and then dalvik and flash a different rom

Ehh... No luck. Tried copying another ROM to an external sd card, and CWM won't mount the external SD card. Tried renaming the ROM UPDATE.ZIP and got this error:

Code:
E:unknown volume for path [SDCARD:update.zip]
E:can't mount SDCARD:update.zip
Installation aborted.
any other ideas, or is this one a goner?
23rd January 2014, 10:25 AM |#5  
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I'd try changing to the latest TWRP. The newer CWM never played well with my phone.
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23rd January 2014, 02:47 PM |#6  
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Will try that this evening. Need to configure ADB on my laptop, though, since I can't seem to mount emmc or external sd card right now.

Thanks for the advice.
23rd January 2014, 07:20 PM |#7  
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Quote:
Originally Posted by spcagigas

Will try that this evening. Need to configure ADB on my laptop, though, since I can't seem to mount emmc or external sd card right now.

Thanks for the advice.

Its all a guess on my end maybe your sd card is failing.... have you tried a different sd card make sure its fat32
27th January 2014, 12:25 AM |#8  
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Quote:
Originally Posted by Vernox701

Its all a guess on my end maybe your sd card is failing.... have you tried a different sd card make sure its fat32

Yep, tried two other SD cards with no luck. Can't get the phone to mount either of them, though they were freshly formatted. Also can't get ADB to see this phone to push anything to it. Gonna retire it, I guess...

Thanks to all for the recommendations!

Saludos,
spc
29th January 2014, 04:13 AM |#9  
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Quote:
Originally Posted by spcagigas

Yep, tried two other SD cards with no luck. Can't get the phone to mount either of them, though they were freshly formatted. Also can't get ADB to see this phone to push anything to it. Gonna retire it, I guess...

Thanks to all for the recommendations!

Saludos,
spc

I have had this happen before, RUU the phone and it should fix it
30th January 2014, 08:39 PM |#10  
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Quote:
Originally Posted by zachf714

I have had this happen before, RUU the phone and it should fix it

Thanks. I've decided to retire this phone -- the failure to boot was really the last straw for it.
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