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Note 10.1 2014 headphone jack problem

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samsonite727
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Default Note 10.1 2014 headphone jack problem

Hello

I bought the Note 10.1 2014 upon release in Canada and it has worked fine until recently. The tablet does not properly recognize my earphones, when I insert the earphones it will tell me "headphones connected" and the symbol would appear top left and than quickly disappear. I either have to fiddle with the earphone by turning it or push it right in for it to work but it will stop working there after.

I have reset the tablet and I have tried 4 perfectly good headphones and the result is the same. I called Samsung and they told me to get Samsung earphones.

Anyone else experiencing this? Would Samsung earphones fix this or is the headphone jack broken?

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Geordie Affy
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Why would samsung earphones make a difference?? Seems like a fault has occured witht the headset jack.

Sent from Galaxy Note 10.1 2014 Edition via Tapatalk.
Samsung Galaxy Note 10.1 2014 Edition (WiFi)
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