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Note 10.1 2014 headphone jack problem

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Junior Member - OP
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Posts: 9
Join Date: Oct 2012
Default Note 10.1 2014 headphone jack problem


I bought the Note 10.1 2014 upon release in Canada and it has worked fine until recently. The tablet does not properly recognize my earphones, when I insert the earphones it will tell me "headphones connected" and the symbol would appear top left and than quickly disappear. I either have to fiddle with the earphone by turning it or push it right in for it to work but it will stop working there after.

I have reset the tablet and I have tried 4 perfectly good headphones and the result is the same. I called Samsung and they told me to get Samsung earphones.

Anyone else experiencing this? Would Samsung earphones fix this or is the headphone jack broken?

Thank you
Geordie Affy
Senior Member
Thanks Meter 92
Posts: 505
Join Date: Oct 2013
Location: Newcastle Upon Tyne
Why would samsung earphones make a difference?? Seems like a fault has occured witht the headset jack.

Sent from Galaxy Note 10.1 2014 Edition via Tapatalk.
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