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pc crashes freezes everytime I try to do update

OP mrx7

31st January 2014, 09:47 AM   |  #1  
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every time I try to do software update it goes through the downloading and all that then it turns phone off detects semc flash device then after 20-30seconds mouse freezes and until you disconnect phone from pc. phone won't turn on any ideas got close to 200 apps installed so don't want to have to do factory reset. ota updates work fine just pcc won't work any ideas
x102x96x
31st January 2014, 12:09 PM   |  #2  
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Quote:
Originally Posted by mrx7

every time I try to do software update it goes through the downloading and all that then it turns phone off detects semc flash device then after 20-30seconds mouse freezes and until you disconnect phone from pc. phone won't turn on any ideas got close to 200 apps installed so don't want to have to do factory reset. ota updates work fine just pcc won't work any ideas

try another PC
or completely remove PCC and reinstall it.
have u test update by SUS?

-
If u know problem is ur phone then u should factory reset
and u can backup ur 200 apps. (with built-in back app of xperia u can back app data.)

31st January 2014, 05:40 PM   |  #3  
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Thumbs up crashes
Quote:
Originally Posted by x102x96x

try another PC
or completely remove PCC and reinstall it.
have u test update by SUS?

-
If u know problem is ur phone then u should factory reset
and u can backup ur 200 apps. (with built-in back app of xperia u can back app data.)

thanks tried Sus when last sw update. /14.2.a.0.290 came out.did same the pc us a Toshiba notebook on xp could that be causing the dramas
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