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Does Sony warranty cover this?

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ravi_buz
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Default Does Sony warranty cover this?

I fell down recently and got a very small chip on my phone's side panel. Any idea if sony's warranty covers this damage? My phone is 3.5 months old.

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gallardo5
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Quote:
Originally Posted by ravi_buz View Post
I fell down recently and got a very small chip on my phone's side panel. Any idea if sony's warranty covers this damage? My phone is 3.5 months old.

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No. No offence, but it was your fault that you fell down, not Sony's, sorry. Did it affect the phone in any other way except the look of it?

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ravi_buz
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Quote:
Originally Posted by gallardo5 View Post
No. No offence, but it was your fault that you fell down, not Sony's, sorry. Did it affect the phone in any other way except the look of it?

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I know its my fault . I am just asking because when they initially marketed this phone with glass back and aluminium sides, they said they will cover all physical warranty for 6 months and other things for 1 years. Wanted to know if its covered or not
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Jiyeon90
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I'm pretty sure warranty doesn't cover that, however they can fix that if you pay for the reparation
 
djcoolguyno1
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they will deny under physical warranty saying damage is too small
 
eclyptos
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No, NO; nO, no warranty for you.
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pavithren
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Default Accidental Damage Cover in India

If i'm not wrong there is accidental damage cover for 6 months in India. The T&C can be found here: http://www.sony.co.in/productcontent...gory/mob-phone
 
pheel
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In Australia, no form of physical damage is covered by warranty.
Warranty only covers things where the manufacturer is at fault, and clearly you are at fault not Sony.
Also, that scratch is ... not really noticeable haha, i had a million of those on my (now dead) Z1.
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Quote:
Originally Posted by ravi_buz View Post
I fell down recently and got a very small chip on my phone's side panel. Any idea if sony's warranty covers this damage? My phone is 3.5 months old.

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No warranty is only for things that go wrong with your phone that were caused by a manufacturing fault. Ie: touchscreen issues. Dropping the phone, sitting on it or feeding it to your dog would be your fault. That being said if your phone does develop a fault they will more than likely fix the phone anyway, software related issues will be fixed and sent back, simple issues with hardware will also be fixed and the same phone sent back. But if its not cost effective then they'll just swap it for another one. Don't do anything silly though as its always down to them at the end of the day.

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