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[Q] Locked HTC One stuck at quietly brilliant.

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By noppanit, Junior Member on 2nd February 2014, 08:55 AM
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Hi All,

I know there's a lot thread like this but my is different because I didn't even root or unlocked my phone. I haven't done anything to my phone. One day it decided to crash itself so I restarted my phone and now it's stuck at quietly brilliant.

Mine is locked phone and I didn't turn on my usb debugging mode so I couldn't get to my phone. I tried factory resetting, wiping memory or cache, recovering and everything I could find on the bootloader screen. But nothing worked at all. I don't know what to try now. It's still stuck even if I left it on at that screen for a day.

Please help!
 
 
2nd February 2014, 09:01 AM |#2  
cr1960's Avatar
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Quote:
Originally Posted by noppanit

Hi All,

I know there's a lot thread like this but my is different because I didn't even root or unlocked my phone. I haven't done anything to my phone. One day it decided to crash itself so I restarted my phone and now it's stuck at quietly brilliant.

Mine is locked phone and I didn't turn on my usb debugging mode so I couldn't get to my phone. I tried factory resetting, wiping memory or cache, recovering and everything I could find on the bootloader screen. But nothing worked at all. I don't know what to try now. It's still stuck even if I left it on at that screen for a day.

Please help!

so all stock - no unlocked/s-off etc?
take it for warranty repair.
2nd February 2014, 09:03 AM |#3  
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This is what my screen looks like

*** LOCKED ***
M7_U PVT SHIP S-ON RH
HBOOT-1.55.0000
RADIO-4A.21.3263.04
OpenDSP-v32.120.274.0909
OS-3.63.707.4
eMMC-boot 2048MB
Oct 30 2013,20:00:57.0
2nd February 2014, 09:07 AM |#4  
cr1960's Avatar
Senior Member
Flag Melbourne
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Quote:
Originally Posted by noppanit

This is what my screen looks like

*** LOCKED ***
M7_U PVT SHIP S-ON RH
HBOOT-1.55.0000
RADIO-4A.21.3263.04
OpenDSP-v32.120.274.0909
OS-3.63.707.4
eMMC-boot 2048MB
Oct 30 2013,20:00:57.0

problem you have is that in order to try and fix it yourself, as a first step you'll need to unlock bootloader.
if you do have some sort of hw problem with your device unlocking bootloader might cause you problems with warranty repair.
if it's stock, and you haven't been fiddling around with it, send it to HTC to fix. easy.
2nd February 2014, 09:08 AM |#5  
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Quote:
Originally Posted by cr1960

so all stock - no unlocked/s-off etc?
take it for warranty repair.


Thanks for you reply. This is what my screen looks like right now.

*** LOCKED ***
M7_U PVT SHIP S-ON RH
HBOOT-1.55.0000
RADIO-4A.21.3263.04
OpenDSP-v32.120.274.0909
OS-3.63.707.4
eMMC-boot 2048MB
Oct 30 2013,20:00:57.0

I brought it when I was abroad. Is there anything I could do first?
2nd February 2014, 09:14 AM |#6  
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Quote:
Originally Posted by cr1960

problem you have is that in order to try and fix it yourself, as a first step you'll need to unlock bootloader.
if you do have some sort of hw problem with your device unlocking bootloader might cause you problems with warranty repair.
if it's stock, and you haven't been fiddling around with it, send it to HTC to fix. easy.


Thanks very much I'll try contact HTC One.
2nd February 2014, 09:16 AM |#7  
cr1960's Avatar
Senior Member
Flag Melbourne
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Quote:
Originally Posted by noppanit

Thanks for you reply. This is what my screen looks like right now.

*** LOCKED ***
M7_U PVT SHIP S-ON RH
HBOOT-1.55.0000
RADIO-4A.21.3263.04
OpenDSP-v32.120.274.0909
OS-3.63.707.4
eMMC-boot 2048MB
Oct 30 2013,20:00:57.0

I brought it when I was abroad. Is there anything I could do first?

what you've got there is exactly how a stock device should look.
if you can connect to the device using adb, you can most likely unlock the bootloader.
once the bootloader is unlocked, you will be able to load a custom recovery and flash custom roms.
if your problem is a software one you might fix it by installing a custom rom, but if it's a hardware problem, HTC might just argue that you've voided your warranty by unlocking the bootloader. guess that's your call.

check out these useful guides on how to do the various stuff http://forum.xda-developers.com/show...25&postcount=2
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