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Spiderweb scratches on camera lens after 1 week?

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dokujaryu
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Default Spiderweb scratches on camera lens after 1 week?

I've only had my Note 3 for a week and already it looks like there are tons of scratches on the camera lens. I already had an Otter Box for the Note 3 when it arrived, so it's been in that it's whole life. I say they are scratches, but they look like some kinda disease on the lens, like spiderwebs or something. I've tried to clean with professional lens cleaner and cloth for my DSLR, and it's just weird. They fade and come back.

The pictures it is taking seem OK, but I don't want to wait too long to do a swap as I bought my phone outright to keep my monthly bill low.

Any ideas?
 
rlee008
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might it be that you still have the protective covering on the lens? you're supposed to take it off.
" Dee Dee Dee, Here's your sign!"

Current Device: T-Mobile Samsung Galaxy Note 3 SM-N900T
Current ROM: Stock/ROOTED
Backup ROM: None
Kernel: Stock
Recovery: Stock B/L
Case(s): UAG Navigator (White) & UAG Outland (Orange) Highly recommended cases!
Watch: Samsung Gear 2 (Charcoal / Black) Rooted
 
dokujaryu
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Quote:
Originally Posted by rlee008 View Post
might it be that you still have the protective covering on the lens? you're supposed to take it off.
I thought that as well. But I took it to the store and they called it some kind of fog on the lens that wasn't normal. They gave me a new phone.

Thx T-Mobile!
 
rlee008
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Originally Posted by dokujaryu View Post
I thought that as well. But I took it to the store and they called it some kind of fog on the lens that wasn't normal. They gave me a new phone.

Thx T-Mobile!
excellent! glad you were able to get your issue resolved!
" Dee Dee Dee, Here's your sign!"

Current Device: T-Mobile Samsung Galaxy Note 3 SM-N900T
Current ROM: Stock/ROOTED
Backup ROM: None
Kernel: Stock
Recovery: Stock B/L
Case(s): UAG Navigator (White) & UAG Outland (Orange) Highly recommended cases!
Watch: Samsung Gear 2 (Charcoal / Black) Rooted
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