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Help charging issue!!?

3rd February 2014, 10:26 AM   |  #1  
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I have a T-Mobile note 3 and I just bought it 2 days ago and I've noticed that the phone stops charging when I move it even slightly, and the only way to make it start charging again is to bend the cable so it is straight, again from the end, also it(the cable) seems loose and look's As if it hasn't gone in fully into the charging port, because It wiggles a lot. Please help!!?

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3rd February 2014, 11:06 AM   |  #2  
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Sounds like a hardware issue. I would take it back to the store and get it replaced.

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3rd February 2014, 11:36 AM   |  #3  
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Could it be an issue with the cable, because I charged it using a USB 2.0 charger and it worked perfectly?


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3rd February 2014, 11:41 AM   |  #4  
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Plus plus I'm overseas right now not in the USA

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3rd February 2014, 02:16 PM   |  #5  
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Thumbs up re: usb cable
Quote:
Originally Posted by mumbai52

Plus plus I'm overseas right now not in the USA

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Solution, just buy a new usb cable, could not be easier than that!

You can use either a usb 3.0 cable which came with
the phone or a usb 2.0 cable, it works fine either way.

Good luck!
3rd February 2014, 04:27 PM   |  #6  
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OK thanks guys, it turns out the clip on The plug was broken, which is why it wasnt firm when I plugged it in, but I just bought a new one and that solved the problem.

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