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4.4.2 update keeps failing

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By apandhi, Junior Member on 5th February 2014, 05:04 AM
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I keep trying to install the new KitKat update but it keeps failing every time.

It'll start installing slowly with a blue progress bar, then suddenly the screen will show a red triangle with an exclamation point and then restart.

I've tried this about 5 times now and the same thing happens each and every time.

I was wondering if anyone had a fix for this.

I have not rooted or modified my phone at all
 
 
5th February 2014, 03:19 PM |#2  
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Quote:
Originally Posted by apandhi

I keep trying to install the new KitKat update but it keeps failing every time.

It'll start installing slowly with a blue progress bar, then suddenly the screen will show a red triangle with an exclamation point and then restart.

I've tried this about 5 times now and the same thing happens each and every time.

I was wondering if anyone had a fix for this.

I have not rooted or modified my phone at all

When the 4.4.2 RUU is released on the HTC website you could use that to update but it will wipe your phone... Or you could use the 4.3 RUU wipe the phone then OTA to 4.4.2 either of those should work but they will both wipe the phone.
5th February 2014, 04:13 PM |#3  
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Quote:
Originally Posted by apandhi

I keep trying to install the new KitKat update but it keeps failing every time.

It'll start installing slowly with a blue progress bar, then suddenly the screen will show a red triangle with an exclamation point and then restart.

I've tried this about 5 times now and the same thing happens each and every time.

I was wondering if anyone had a fix for this.

I have not rooted or modified my phone at all

Someone had to have modified it.
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