Originally Posted by nilscalk
I bought an HTC Evo 4g lte on Amazon about a year ago that had Stock w Goodies on it. Since I've had it, I can't update it. It goes to a recovery screen that says it can't be updated because :
E:unkown volume for path [INTERNAL SDCARDownload/OTA_JEWEL_CL_JB_45_S_Sprint_WWE_3.16.651.3-2.13.651_release_306944k99qrh1rkg746oec.zip]
E:Can't mount INTERNAL SDCARDownload/OTA_JEWEL_CL_JB_45_S_Sprint_WWE_3.16.651.3-2.13.651_release_306944k99qrh1rkg746oec.zip]
Can anyone help me understand what this means and how I can go about fixing this, if possible? I'm not too literate when it comes phone programming. Thank you.
You have a rooted phone and possibly a custom recovery, the file that you are trying to install is an over the air update (ota) so it won't work because it needs a stock recovery, if you wanna start from scratch go here:
[FIRMWARE][S-OFF] Jewel Firmware Collection - Latest: 3.17.651.4 OTA
And get all the updates from there, a little bit of more info is needed, what's your current firmware version and hboot, are you s-on or s-off... S-off will save you lots of headaches if you want to upgrade to the latest version...
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