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how to restore warranty to this handset please

6th February 2014, 10:27 AM |#11  
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Where do u live?
Your knox counter is 0x1.
This mean that you can say goodbye to your warranty, or not. Depending on country where you live.
6th February 2014, 10:45 AM |#12  
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Originally Posted by ceftriaxone

Where do u live?
Your knox counter is 0x1.
This mean that you can say goodbye to your warranty, or not. Depending on country where you live.

i live in egypt
6th February 2014, 11:03 AM |#13  
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Most likely the warranty is gone, Knox warranty void 0x1 means you have installed unapproved software on your device. Samsung will use this to deny warranty claims...
There is no way, currently , of resetting this. The bounty, last time I checked, was over $3000 US...
6th February 2014, 11:19 AM |#14  
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Originally Posted by ultramag69

Most likely the warranty is gone, Knox warranty void 0x1 means you have installed unapproved software on your device. Samsung will use this to deny warranty claims...
There is no way, currently , of resetting this. The bounty, last time I checked, was over $3000 US...

i can't understand
you mean there is no way to reset binary for now ???!!!even if i reset cleared cash flashed original stock rom again !
if true i have a question flashing the official 4.4.2 firmware is the cause of the knox or the root ??
when i tried to use triangle it said 2 times
and what u mean with bounty 3000 ?
6th February 2014, 12:06 PM |#15  
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Originally Posted by sinful-slave

i can't understand
you mean there is no way to reset binary for now ???!!!even if i reset cleared cash flashed original stock rom again !
if true i have a question flashing the official 4.4.2 firmware is the cause of the knox or the root ??
when i tried to use triangle it said 2 times
and what u mean with bounty 3000 ?

Knox 0x1 was triggered when you root it. Currently there is no way to reset to 0x0 so here in xda whoever manage to reset it will be rewarded 3000usd
6th February 2014, 12:15 PM |#16  
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Originally Posted by Rosli59564

Knox 0x1 was triggered when you root it. Currently there is no way to reset to 0x0 so here in xda whoever manage to reset it will be rewarded 3000usd

samsung knows that most ppl do root and flash roms it want to use it as a way to escape responsibility
like the octa core s4 and note 3 and in fact only 4 works
cheaters ! it seems like it done with samsung.
6th February 2014, 12:17 PM |#17  
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Originally Posted by sinful-slave

samsung knows that most ppl do root and flash roms it want to use it as a way to escape responsibility
like the octa core s4 and note 3 and in fact only 4 works
cheaters ! it seems like it done with samsung.

Something like that. Why do you need to return it anyway?
Last edited by Rosli59564; 6th February 2014 at 12:27 PM.
7th February 2014, 02:53 AM |#18  
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I'm from Egypt and I called the service center to confirm. (Does the warranty voided if I rooted my note 3. The answer was yes)

Sorry for the bad news, also I wang to know, you mentioned that the stock rom for Egypt is available in sammobile and u can fladh it. But its not true as the available version for Egypt is yhe Jelly Be 4.3 and yoy can't downgrade from Kitkat 4.4.2 to Jelly Bean 4.3.

Sent from my SM-N900 using XDA Premium 4 mobile app
7th February 2014, 03:14 AM |#19  
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Originally Posted by Mirage20uk

I'm from Egypt and I called the service center to confirm. (Does the warranty voided if I rooted my note 3. The answer was yes)

Sorry for the bad news, also I wang to know, you mentioned that the stock rom for Egypt is available in sammobile and u can fladh it. But its not true as the available version for Egypt is yhe Jelly Be 4.3 and yoy can't downgrade from Kitkat 4.4.2 to Jelly Bean 4.3.

Sent from my SM-N900 using XDA Premium 4 mobile app

u mean i can't for now flash the 4.3 via odin,and i have to wait till 4.4.2 ?
oki what would happen if i flashed the 4.3 over the 4.4.2 and what is your warranty agent ? mine's union group and i think they don't care about that am just bothered coz i wanted to trade with a 4g version and even if u had serious problem in your mobile here in egypt they might not fix it they will easily say bad use etc like they did in s3 death of motherboard and anyway it depends on the agent
Last edited by sinful-slave; 7th February 2014 at 03:17 AM.
7th February 2014, 03:33 AM |#20  
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My warranty agent is MTI.
For the other inquiry, yes you can't flash the 4.3 via odin as once you upgraded to Kitkat 4.4.2 you can't go back words as the boatloader has been upgraded as well.
The warranty is useful as you might have a hardware failure and if u did some noise they will fix it for you.

Sent from my SM-N900 using XDA Premium 4 mobile app

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