FORUMS

**unable to restore data from a kies 3 backup**

30 posts
Thanks Meter: 0
 
By rogvid700, Member on 6th February 2014, 04:49 AM
Post Reply Subscribe to Thread Email Thread
So I backed up my Galaxy Note 3 today and restored it to factory settings in order to re-root after unrooting via the SuperUser app method, however after unrooting, I changed my mind about going back and rooting it again, so I went straight to restore the data from the back up. I'm doing this in Kies 3 and when it asks me to "Select the Backup File To Restore" and I choose the "Select Folder" option and choose the correct backup folder from today, nothing happens in Kies.

I have tried selecting it multiple times and putting the file in different locations in hopes that would change something, but somehow Kies 3 is failing to select it or recognize it.
Keep in mind that I'm not getting any error messages or pop-up notifications whatsoever. Kies 3 simply doesn't respond to the folder I chose.

I have also tried uninstalling Kies 3, and re-installing it.
And yes, when I backed up my data, the backup was a success.
Any thoughts on how to fix it? Or other programs that might be able to read a Kies 3 backup file and do it for me? Thanks!
Last edited by rogvid700; 6th February 2014 at 04:54 AM.
 
 
6th February 2014, 07:08 PM |#2  
Senior Member
Flag South Florida
Thanks Meter: 410
 
More
Quote:
Originally Posted by rogvid700

So I backed up my Galaxy Note 3 today and restored it to factory settings in order to re-root after unrooting via the SuperUser app method, however after unrooting, I changed my mind about going back and rooting it again, so I went straight to restore the data from the back up. I'm doing this in Kies 3 and when it asks me to "Select the Backup File To Restore" and I choose the "Select Folder" option and choose the correct backup folder from today, nothing happens in Kies.

I have tried selecting it multiple times and putting the file in different locations in hopes that would change something, but somehow Kies 3 is failing to select it or recognize it.
Keep in mind that I'm not getting any error messages or pop-up notifications whatsoever. Kies 3 simply doesn't respond to the folder I chose.

I have also tried uninstalling Kies 3, and re-installing it.
And yes, when I backed up my data, the backup was a success.
Any thoughts on how to fix it? Or other programs that might be able to read a Kies 3 backup file and do it for me? Thanks!

Good luck no one knows.
7th February 2014, 12:45 AM |#3  
CodeNameRedNeck's Avatar
Senior Member
Flag Cardboard Box
Thanks Meter: 34
 
More
[QUOTE=rogvid700;50086560]So I backed up my Galaxy Note 3 today and restored it to factory settings in order to re-root after unrooting via the SuperUser app method,


I had to use a Vista machine. My Windows 7 machine would not perform a restore. I was getting error saying it had failed or something though. If your Kies is not even giving you an error message then I really don't know what to tell you.
7th February 2014, 01:26 PM |#4  
Senior Member
Flag South Florida
Thanks Meter: 410
 
More
[QUOTE=CodeNameRedNeck;50111969]
Quote:
Originally Posted by rogvid700

So I backed up my Galaxy Note 3 today and restored it to factory settings in order to re-root after unrooting via the SuperUser app method,


I had to use a Vista machine. My Windows 7 machine would not perform a restore. I was getting error saying it had failed or something though. If your Kies is not even giving you an error message then I really don't know what to tell you.

The problem I had is that it just hangs and hangs and hangs then crashes.

Ive tried on 3 machines. I dont have any lock code on my phone.
Post Reply Subscribe to Thread

Guest Quick Reply (no urls or BBcode)
Message:
Previous Thread Next Thread
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes