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Can't connect to mobile data

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By FYL21, Senior Member on 8th February 2014, 01:00 AM
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Today I started to get "Mobile data - Disconnected because service is unavailable". No data connection icon will show up on the top but it can show full bars for signal. I'm not sure as I was transiting and sending texts, when the train went into a tunnel with no signal.

I've tried restarting the phone and turning airplane mode on and off but nothing seems to work. Wi-Fi and SMS both work fine.

I'm using a 901e on Telus (HSPA).
 
 
8th February 2014, 02:08 AM |#2  
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Quote:
Originally Posted by FYL21

Today I started to get "Mobile data - Disconnected because service is unavailable". No data connection icon will show up on the top but it can show full bars for signal. I'm not sure as I was transiting and sending texts, when the train went into a tunnel with no signal.

I've tried restarting the phone and turning airplane mode on and off but nothing seems to work. Wi-Fi and SMS both work fine.

I'm using a 901e on Telus (HSPA).

Change to a different settings wcdma or gsm

Sent from my HTC Butterfly s using XDA Premium 4 mobile app
8th February 2014, 07:39 AM |#3  
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Quote:
Originally Posted by daorderdillon

Change to a different settings wcdma or gsm

Sent from my HTC Butterfly s using XDA Premium 4 mobile app

hmm eventually it started working again, it could be some downtime on my network. However this problem isn't uncommon with other HTC phones and there isn't really a definite way to solve it :S
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