Default [Q] Recovery/backup/reset

My G has been unlocked and rooted but I am unable to backup and reset. When I attempt this using the Menu - factory reset- I get a flashing screen with the green droid and a line below, halfway across the screen. A long press on the Power button restores to 'normal'. Trying the reset/backup in recovery, this also fails. I have taken a picture of the screen when I attempt this.
Anyone help??
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Moto G

Nexus 7 Wifi