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[Q] Problem after upgrade to 4.3

9th February 2014, 02:28 AM   |  #1  
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hi all, hoping someone can help. I have a Galaxy note 2 and since updating recently to 4.3 (optus version i think), most of my customised ring tones dont work. When i go in to contacts and select ringtone it comes up with "unfortunately, the process android.process.media has stopped" - so all i get is the default ringtone when the phone rings - any help would be appreciated!
9th February 2014, 07:36 AM   |  #2  
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Quote:
Originally Posted by oztiger

hi all, hoping someone can help. I have a Galaxy note 2 and since updating recently to 4.3 (optus version i think), most of my customised ring tones dont work. When i go in to contacts and select ringtone it comes up with "unfortunately, the process android.process.media has stopped" - so all i get is the default ringtone when the phone rings - any help would be appreciated!

Just do a factory reset..
wipe the whole device it should be working fine..
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