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T-Mobile speed issues

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By emailrob, Senior Member on 5th January 2014, 08:33 PM
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I've been using a Lumia 520 prior to my Moto G (US version). It appears both have the same AWS bands to take advantage of T Mobiles HSPA+ bands. However I've seen significantly slower rates on the Moto G than the 520. I tested a few times and am getting 4-8 mbps on the Moto G, but 12-15 mbps on the 520 using the same sim card with various tests.

I've also checked the APN settings (using the epc.tmobile.com version) and they are the same.

This is on the prepaid $30 a month scheme.

Is there anything else I'm missing in understanding the speed differences?

it is also showing in About/Phone as HSPA+ mobile network type.

TIA
Last edited by emailrob; 5th January 2014 at 08:35 PM. Reason: edit
 
 
6th January 2014, 09:05 AM |#2  
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@emailrob is the Lumia 520 a T-Mobile phone or an unlocked phone. It is possible that the speed problem is because the Moto G doesn't have all of the bands for HSPA+, just a few. Or maybe it was a heavy traffic day when you tested. My tests on T-Mobile have ranged from 2mbps to 19. Data always has been a temperamental child.

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6th January 2014, 02:51 PM |#3  
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man your lucky im stuck at .12 mb for speeds on tmobile and have no idea why it says im on hspa+ but it wont even load my apps at all -_-
6th January 2014, 03:50 PM |#4  
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Thanks for the replies. The 520 was an ATT device here http://slickdeals.net/f/6273346-at-t...free-shipping?

I just tested at work and the Moto G is getting 1.83 mpbs! This is crazy. I thought the Moto G had all the T Mobile bands to take advantage of HSPA+ (as it says I'm connected to that all the time)?
6th January 2014, 04:05 PM |#5  
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thats what i thought to -_- i dont understand why other people get 8 to 10 mb for speeds and other get crappy speeds on same network. and i know for a fact i got good covareage in my area.
6th January 2014, 08:15 PM |#6  
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Quote:
Originally Posted by cliff8

thats what i thought to -_- i dont understand why other people get 8 to 10 mb for speeds and other get crappy speeds on same network. and i know for a fact i got good covareage in my area.

Yes. I just can't understand how the bands are apparently the same on the 520 and the G, but the speeds are crazy different. So the bands CANNOT be the same. If I have to change phones again (to something like a nexus 5 or a Moto X) I'll have to do diligence again!
15th January 2014, 07:08 PM |#7  
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Replying to my own post. Suffice to say now the phone has LTE under Tmo I'm pretty happy it was a painless transfer (moto x came with a sim card already), quick call to tmo and they transferred my $30 a month plan over.

16th January 2014, 09:41 AM |#8  
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Quote:
Originally Posted by cliff8

thats what i thought to -_- i dont understand why other people get 8 to 10 mb for speeds and other get crappy speeds on same network. and i know for a fact i got good covareage in my area.

You have to specify 3G as your preferred network ion Wireless Networks/Network mode. I went from never getting speeds above 1Mbps to 7Mbps everywhere.
9th February 2014, 04:56 PM |#9  
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Quote:
Originally Posted by Sprangbrake

You have to specify 3G as your preferred network ion Wireless Networks/Network mode. I went from never getting speeds above 1Mbps to 7Mbps everywhere.

That didn't work. The only way I 'fixed' it was by using the Tmo version of the Moto X. Moto G, for me, never worked at the faster speeds.
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