So I'm stuck and all help on the internet seems outdated. Is there something I'm missing?
there is a new tool released by nokia that is supposed to help recover / flash phones if they become stuck during boot or flash.
From memory it is called nokia software recovery tool. maybe you could try that if you can find it. I read about it on a site lastnight but can not remember where i saw the info about.
Google may help or it may have even been on here..
I downloaded and installed Nokia Care Suite on a Windows 8.1 PC just last night (EST in New York). I then used to install the Amber update onto a RM-878 that I just bought from Amazon - worked flawlessly.
Instructions in this thread: http://forum.xda-developers.com/show....php?t=2515453
That is exactly what I am talking about. I have read the thread, followed the thread up until it say under product type. Under the sim tray it says RM-820 and there isn't a RM-820 in there, thus this question got asked. I'm not asking for someone to hold my hand through this, I just wanted to know if the RM-820 is or isn't supported with Nokia Care Suite. I know that the software works, flawlessly even, not saying it didn't. I have the firmware downloaded don't need the firmware. Just wanted to know if the Lumia was still supported by Nokia Care Suite, if I was missing something obvious.
What Phone do you have - reason I ask is that the original thread is a little confusing - there is of course a Lumia 820 but its actual Product Type is RM-824 and if you use the 824 Product Type from this thread:Nokia Lumia 820 Product Code (Product Type RM-824)
at http://forum.xda-developers.com/show...3&postcount=10 it shows dozens of codes to use for the Nokia Care Suite depending on country and carrier.
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