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Note II 4.3 share crash

OP vortex46

15th January 2014, 01:08 PM   |  #1  
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Hi guys, after i updated my phone to the 4.3 i can't share any photo from the gallery. Every i press the share button the gallery crashes. What can i do? I already done the factory reset for the second time but still the same problem.
16th January 2014, 07:09 AM   |  #2  
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Hi Vortex46,

Have you tried, reflashing the firmware using Kies?
17th January 2014, 10:40 AM   |  #3  
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Quote:
Originally Posted by hdr87

Hi Vortex46,

Have you tried, reflashing the firmware using Kies?

i've installed the update via OTA, now i've downloaded kies but it says that the device didn't support the update through kies... (original phone, never rooted)
11th February 2014, 07:41 AM   |  #4  
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Quote:
Originally Posted by vortex46

i've installed the update via OTA, now i've downloaded kies but it says that the device didn't support the update through kies... (original phone, never rooted)

Hi Vortex,

Use the Emergency Recovery Option in Kies. This should download the firmware & then upload it on your device. You will lose all the data so backup before you perform this action.

This should resolve the issue.
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