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Samsung refused to fix broken headset jack on rooted phone

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Omar04
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1. Why not go to a Sprint Store?
2. I've never heard of a headphone jack issue.
3. WHY you sent the device rooted? O_o
 
Benster1712
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Root = voided warranty

Sent from my Nexus 7 using xda app-developers app
 
falconey07
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Root(a software change) shouldn't void the warranty if there is a hardware issue.
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DarkManX4lf
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Quote:
Originally Posted by Omar04 View Post
1. Why not go to a Sprint Store?
2. I've never heard of a headphone jack issue.
3. WHY you sent the device rooted? O_o
If you don't have tep, Sprint will not fix it. I could be wrong....

If you don't have tep and Sprint refuses to fix it, Sprint will tell you the only way to fix it is if you are in Samsungs warranty period and to send it to Samsung.
 
KeboPR
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Next time you have to take it to sprint. If I am not mistaken they don't deny you repairs even if you have a rooted phone. I took my galaxy note 3 which had a broken LCD and was rooted and didn't have any problem.
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