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Sim Card replacement fee

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Junior Member - OP
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Join Date: Aug 2011
Location: Portland

Default Sim Card replacement fee

I had to get a new sim card today at a retail TMO store and they charged my husband $20 plus tax. As soon as he came home I called TMO and told them I was appalled and dissatisfied that after many years with them they would start charging me for a sim card! The rep was quick to offer an immediate refund applied to my bill and told me that in the future if I call them first they will either send one to me free or note my account so that a store rep will not charge me. I love that they do not outsource my calls over seas and that they have given good customer service. I thought I should share...

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WellTrainedVC's Avatar
Thanks Meter 43
Posts: 83
Join Date: Apr 2012
Location: Arvada, CO
Yeah, I was browsing T-Mobile's website earlier this morning and nearly choked when I saw $20 Premium SIM Card price tags! What's so freaking premium about the SIM card? Lol! On another note, I found out that Verizon will allow you to activate an used 4G LTE SIM Card, and yes, I said used!

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serio22's Avatar
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Join Date: Jul 2012
Location: Houston
Every time I go and get a new one they give it for free.. It should be free to existing customers

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