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[Q] During the call my screen not turning off Note 2

13th February 2014, 05:51 AM |#1  
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Dear supporter
I face this problem and I don't know how to solve it

When I make a call my screen not turning off and I should turn it off manually by press on power button

Also I tried to calibrate but always it failed
Need your help
Last edited by Ibrahim Omar; 13th February 2014 at 07:27 AM.
 
 
13th February 2014, 08:02 AM |#2  
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Quote:
Originally Posted by Ibrahim Omar

Dear supporter
I face this problem and I don't know how to solve it

When I make a call my screen not turning off and I should turn it off manually by press on power button

Also I tried to calibrate but always it failed
Need your help

go to settings > my device > call > and make sure "turn off screen during calls is checked
13th February 2014, 08:16 AM |#3  
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Quote:
Originally Posted by cosmyndemeter

go to settings > my device > call > and make sure "turn off screen during calls is checked

I'm sure
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13th February 2014, 08:28 AM |#4  
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Quote:
Originally Posted by Ibrahim Omar

I'm sure

there may be some third part apps that don't let your screen turn off
make sure that Proximity Sensor and Ambient Light sensor are not blocked in any way (dust/dirt)
do a factory reset / fresh install of the rom
13th February 2014, 08:31 AM |#5  
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Quote:
Originally Posted by cosmyndemeter

there may be some third part apps that don't let your screen turn off
make sure that Proximity Sensor and Ambient Light sensor are not blocked in any way (dust/dirt)
do a factory reset / fresh install of the rom

This rom is new !
13th February 2014, 08:39 AM |#6  
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Quote:
Originally Posted by Ibrahim Omar

This rom is new !

I gave myself a few solutions
ahead do what you want!!!
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13th February 2014, 10:00 AM |#7  
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Can't remember the thread but there is a thread on fixing the sensor if you search for it. It's a dialler code I think. Try installing android sensor bar as well to check the sensor.

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