Update Overload: SuperSU Heavily Updated

There are apps and apps out there. Very few can reach the level of popularity required to stay at … more

Lollipop Leak Available for the Sprint Galaxy S5

Since the Android 5.0Lollipop’s official release not too long ago, we’ve seen … more

CPU Spy Gets an Android Lollipop Makeover

At some point in the distant past, you probably heard of CPU Spy for Android by XDARetired … more

Amazon Fire TV Stick vs Chromecast – XDA TV

There is no doubt that Amazon is a huge player in many markets, and they want to be a huge … more

Welcome to XDA

Search to go directly to your device's forum

Register an account

Unlock full posting privileges

Ask a question

No registration required
Post Reply

[Q] Help please

OP spyke1999

12th February 2014, 02:06 PM   |  #11  
The Sickness's Avatar
Recognized Contributor
Flag Somewhere in Texas
Thanks Meter: 11,547
 
5,341 posts
Join Date:Joined: Oct 2012
Donate to Me
More
Quote:
Originally Posted by The Sickness

Warranty?

My S4 Is Insane
Deviant Team Member

It sounds like a hardware problem. I would do a warranty exchange. Knox is a Samsung deal. If you can't get your phone to respond at all I would exchange it.

My S4 Is Insane
Deviant Team Member
12th February 2014, 02:10 PM   |  #12  
spyke1999's Avatar
OP Senior Member
Chicago
Thanks Meter: 51
 
274 posts
Join Date:Joined: Apr 2012
More
Quote:
Originally Posted by The Sickness

It sounds like a hardware problem. I would do a warranty exchange. Knox is a Samsung deal. If you can't get your phone to respond at all I would exchange it.

My S4 Is Insane
Deviant Team Member

you mean t mobile will take it back even with the knox counter thing
12th February 2014, 02:43 PM   |  #13  
The Sickness's Avatar
Recognized Contributor
Flag Somewhere in Texas
Thanks Meter: 11,547
 
5,341 posts
Join Date:Joined: Oct 2012
Donate to Me
More
Quote:
Originally Posted by The Sickness

It sounds like a hardware problem. I would do a warranty exchange. Knox is a Samsung deal. If you can't get your phone to respond at all I would exchange it.

My S4 Is Insane
Deviant Team Member

If you can't get your phone to respond, then they can't either. All they will do is change the mother board.

So what do you have to loose? I have exchanged mine and it was still rooted.

My S4 Is Insane
Deviant Team Member
The Following User Says Thank You to The Sickness For This Useful Post: [ View ]
12th February 2014, 03:16 PM   |  #14  
spyke1999's Avatar
OP Senior Member
Chicago
Thanks Meter: 51
 
274 posts
Join Date:Joined: Apr 2012
More
Quote:
Originally Posted by The Sickness

If you can't get your phone to respond, then they can't either. All they will do is change the mother board.

So what do you have to loose? I have exchanged mine and it was still rooted.

My S4 Is Insane
Deviant Team Member

thank you i will give it a try
12th February 2014, 10:54 PM   |  #15  
spyke1999's Avatar
OP Senior Member
Chicago
Thanks Meter: 51
 
274 posts
Join Date:Joined: Apr 2012
More
Quote:
Originally Posted by The Sickness

If you can't get your phone to respond, then they can't either. All they will do is change the mother board.

So what do you have to loose? I have exchanged mine and it was still rooted.

My S4 Is Insane
Deviant Team Member

told me i had to pay $20 dollars and send it away and wait like 1 to 2 weeks for them to send me a phone
13th February 2014, 01:13 AM   |  #16  
The Sickness's Avatar
Recognized Contributor
Flag Somewhere in Texas
Thanks Meter: 11,547
 
5,341 posts
Join Date:Joined: Oct 2012
Donate to Me
More
Quote:
Originally Posted by spyke1999

told me i had to pay $20 dollars and send it away and wait like 1 to 2 weeks for them to send me a phone

Did you call customer service? Your phone is 3 months old. I have always got a new phone within a day. And what is the 20 for?

My S4 is Insane
Deviant Team Member
13th February 2014, 06:12 AM   |  #17  
spyke1999's Avatar
OP Senior Member
Chicago
Thanks Meter: 51
 
274 posts
Join Date:Joined: Apr 2012
More
Quote:
Originally Posted by The Sickness

Did you call customer service? Your phone is 3 months old. I have always got a new phone within a day. And what is the 20 for?

My S4 is Insane
Deviant Team Member

no i went to the tmobile store and i have n idea they said because its prepaid i have to py 20 and of course mail in my phone and wait for one to come back
13th February 2014, 12:40 PM   |  #18  
The Sickness's Avatar
Recognized Contributor
Flag Somewhere in Texas
Thanks Meter: 11,547
 
5,341 posts
Join Date:Joined: Oct 2012
Donate to Me
More
Quote:
Originally Posted by spyke1999

no i went to the tmobile store and i have n idea they said because its prepaid i have to py 20 and of course mail in my phone and wait for one to come back

OK. Gotcha

My S4 Is Insane
Deviant Team Member
13th February 2014, 12:43 PM   |  #19  
spyke1999's Avatar
OP Senior Member
Chicago
Thanks Meter: 51
 
274 posts
Join Date:Joined: Apr 2012
More
Quote:
Originally Posted by The Sickness

OK. Gotcha

My S4 Is Insane
Deviant Team Member

yeah maks me wish i hadve put insurance on it
13th February 2014, 12:49 PM   |  #20  
spyke1999's Avatar
OP Senior Member
Chicago
Thanks Meter: 51
 
274 posts
Join Date:Joined: Apr 2012
More
like i just put insurance on it so when i get the replacement it will have it i just wish i could file a claim on the phone i already have

Post Reply Subscribe to Thread
Previous Thread Next Thread
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes