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[Q] Random Reboots

15th February 2014, 03:01 PM |#1  
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I've looked everywhere and have yet to find a fix to resolve the Atrix 4G random reboot issue (phone reboots multiple times a day). Has anyone been able to resolve this issue? ... love the phone, but this is driving me crazy!

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15th February 2014, 04:56 PM |#2  
What ROM? What kernel?

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15th February 2014, 08:32 PM |#3  
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Rooted; stock GB 2.36 ... Thanks
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15th February 2014, 08:48 PM |#4  
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If you're rooted, then you have full access to all system logs. I think looking at those is your only chance of figuring out why this is happening.
(Now please don't say "derp, how do I look at logs". Use forum search and google instead.)
15th February 2014, 08:55 PM |#5  
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Thanks for the advice, but this reboot issue is a widespread problem (as you can see with a quick google).

I had hoped that someone in this forum might know of the problem and how to resolve.

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15th February 2014, 09:00 PM |#6  
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I should also mention that this appears to be a radio firmware bug; the reboot problem doesn't happen in airplane mode, but does occur if wi-fi, data and airplane mode are all turned off.

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Last edited by dnadle; 16th February 2014 at 01:31 PM. Reason: Additional troubleshooting information
15th February 2014, 10:03 PM |#7  
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Hum. Maybe a radio change can help?
I recall having reboots, but they were very sporadical, like one a week or less.

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16th February 2014, 01:32 PM |#8  
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Additional troubleshooting information
Some additional information:
- the frequency of reboots is very dependent on my location; in some locations reboots occur multiple times/day, other locations no reboot problem which leads me to think that this is a radio firmware problem which is triggered by protocol between phone and towers
- this appears to be a widespread problem (simply search "Atrix random reboot poll" in the XDA forums)
- I've attempted all the recommended "fixes" (factory reset, new SIM card) with no success
Any assistance would be much appreciated! Thank you.
Last edited by dnadle; 16th February 2014 at 01:37 PM. Reason: Typos
16th February 2014, 02:15 PM |#9  
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Again, did you flashed a different radio? Files are all over xda, but i'm not sure if you can flash them with a locked bootloader

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16th February 2014, 10:26 PM |#10  
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Atrix radio files
Quote:
Originally Posted by andresrivas

Again, did you flashed a different radio? Files are all over xda, but i'm not sure if you can flash them with a locked bootloader

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I do not have an unlocked bootloader; yes, there are many radio files out there, but those that have tried this haven't documented any success. I was hoping for some specific guidance vs. trying all permutations of radio file until I find something that works.
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