Attend XDA's Second Annual Developer Conference, XDA:DevCon 2014!
5,813,956 Members 43,293 Now Online
XDA Developers Android and Mobile Development Forum

4.3 Update failed

Tip us?
 
wajih29
Old
#1  
Junior Member - OP
Thanks Meter 0
Posts: 3
Join Date: Feb 2014
Unhappy 4.3 Update failed

Hello,
i was updating my sony xperia sp from sony pc companion at first it downloaded the update on my pc and then it started on my mobile right after my mobile switched off for the update process i waited for a bit and then an error occured saying there was some problem updating your device and said dont worry retry the process or repair your software i have tried both of them but they dont my mobile doesnt turn on when i press the power button it Starts and shows Sony and then it switches off again i also tried to open it in fastboot mode but it doesnt help either please anyone help me revive my phone
 
Tutadse
Old
#2  
Junior Member
Thanks Meter 5
Posts: 19
Join Date: Jan 2014
Try it with SUS (Sony Update Service). Download it on Sony homepage and install it on your pc!

Devices in use:
Xperia ZL eXistenZ Ultra 4.0
Xperia SP eXistenZ Ultra 2.0
Xperia Tablet Z => Stock deodext 4.3 (waiting for eXistenZ)
 
wajih29
Old
#3  
Junior Member - OP
Thanks Meter 0
Posts: 3
Join Date: Feb 2014
Quote:
Originally Posted by Tutadse View Post
Try it with SUS (Sony Update Service). Download it on Sony homepage and install it on your pc!

Devices in use:
Xperia ZL eXistenZ Ultra 4.0
Xperia SP eXistenZ Ultra 2.0
Xperia Tablet Z => Stock deodext 4.3 (waiting for eXistenZ)
Well i am trying it now lets hope it works i'l get back to you once its done fingers crossed
 
wajih29
Old
#4  
Junior Member - OP
Thanks Meter 0
Posts: 3
Join Date: Feb 2014
Quote:
Originally Posted by Tutadse View Post
Try it with SUS (Sony Update Service). Download it on Sony homepage and install it on your pc!

Devices in use:
Xperia ZL eXistenZ Ultra 4.0
Xperia SP eXistenZ Ultra 2.0
Xperia Tablet Z => Stock deodext 4.3 (waiting for eXistenZ)
it dint really work man it downloaded the update but installation failed dont know what went wrong with my device i followed all the steps of Sony but it ruined my mobile instead of updating it. Thanks for your help though
 
sourabhp
Old
#5  
Senior Member
Thanks Meter 37
Posts: 351
Join Date: Jan 2013
you need stock rom to update to 4.3. you cant update on eXistenZ ROM using PCC or SUS
 
ParvSharma
Old
#6  
ParvSharma's Avatar
Member
Thanks Meter 7
Posts: 33
Join Date: Feb 2014
Location: Delhi
Lightbulb Solution

I faced the same problem once.

Steps to fix.
1. Open the back lid and Press and hold the power button for 10 seconds (You may need a pen or something). 3 vibrations and phone will be off.
2. Uninstall PC companion and SEUS and clear everything in C:\ProgramData\Sony Mobile\Update Engine\db\13740270\blob_fs (Update files)
3. Install SEUS (DONT PLUG IN YOUR PHONE or again It will be in bootloop)
4. Select the phone model in SEUS and press next.
5. When it prompts , press and hold down volume key and plug it in

HOPEFULLY this will fix the issue.
Windows 8 may give some issues. I used windows 7 after I git the error.
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes


Add Some Power to First Generation Snapdragon CPUs

Some older devices still remain very popular. Phones like theHTC Desire, Sony Ericsson … more

Android M Mentions Spotted in Android Code Review

While we are still waiting for Android L to be officially released, the first mentions of … more

Create a Simple Custom Launcher from Scratch

When you are starting your journey intoany sort of development, it’s never easy at the … more