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[Q] MacBook (Air and Pro) kills USB File Transfer on my Note Pro 12.2

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22nd February 2014, 11:23 PM   |  #1  
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QUESTION: is there anyone else using a Note 12.2 with an rMBP or MacBook Air, (or any 2012-or newer model Apple MacBook) and the USB connection is fine?

I have a strange issue with my 12.2- I'm trying to get some insight if it's just mine, or can anyone else confirm this one way or another?

When I attach via USB to my 12.2 ONLY on an Apple MacBook (I can replicate it either with my 15" rMBP running Mavericks or a 13" Air running Mountain Lion) the MacBooks completely disable USB file transfer on the device- as in for good, including with any other USB connection on any other computer- until I do a factory reset.

File Transfer works perfectly on all of my PC's running Windows, and on a Hackintosh running Mavericks and my genuine MacPro running Mountain Lion.

It's only the MacBooks that kill the USB connection every time. After it happens, no other device will connect via USB.


It's not a driver issue or anything else- my MacBooks connect perfectly to my Galaxy S3, Note 2 and Note 3 using Android File Transfer. (And other non-Samsung Android devices I own). But the 12.2's connection dies every time, until a factory reset.


I'm thinking this is probably just an issue with my tablet, but would be nice to have some insight before I return it for a replacement. Also I want to make sure I don't just get the same problem happening again, if it's somehow a Apple/MacBook problem not the Note Pro.

Anyone have any ideas why just the MacBook USB ports (and two different OS's) would kill the Galaxy Note Pro? Like maybe they use a different type of USB 3.0 connection or something?
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