[Q] Device protection plan!
I have a Note 3 n900w8 locked to Roger (Canadian provider), I also have protection plan that cost 8$/month. I am looking to take advantage from this protection plan. Today I called roger to file a report for lost phone, I was told by the representative that my phone will be blacklisted and they will ship me another device that cost 120$ plus 13% tax, so I decided to cancel the file report until I get more information of this process. so here is my concerns!
1-I remember someone told me to unlock the phone before I call to file a lost/stolen phone, any idea why?
2-If I take out the sim card from the device before I call to file a report for lost/stolen phone, will they be able to blacklist the phone??
All I am trying to do is get a replacement note 3 for 135$ and sell the phone I have for 450-500$.
Thanks in advance