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[Q] Phone is acting up

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The White Tiger
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Default [Q] Phone is acting up

My moms phone has been acting up whenever I open the dialer there's a force close. The phone is stock and never been rooted. I have tried factory resetting and formatting everything but i still get the FC I think it would be better to root it what do you guys think ? if so what steps would i take to root it ?
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Try clearing data in the app itself.
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