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[Q] Problem with battery

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Default [Q] Problem with battery

First I wan't to apologizes about my English - it's not my native language.
My girlfriend bought the phone before 2 days and when she turned it on it has 50% battery. Yesterday before she went to sleep she has like 5-10% battery and put it on the charger. Today it wasn't charged even a percent. She try other plug and it was the same. Finally when the device turn off because of no battery she said that it started to charge.

Is that normal or we need to replace it?
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