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Proximity Sensor Error?

OP Tsukihi

26th February 2014, 07:39 AM   |  #1  
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39 posts
Join Date:Joined: Jan 2014
Whenever I make or receive a call, the screen shows the "incoming" or "outgoing" screen for a second, then the screen turns off.
Upon turning it back on, it turns back off after about half a second and won't turn back on, I tried pressing power and home button, putting my finger over the non-physical buttons at the bottom and applying pressure along the edge of the phone.

This is a major flaw since when I'm making a call and they don't pick up, it stays on the "please leave a message" portion of the call and I am forced to shut the phone off just to continue using it. The same happens when I get an incoming call. The accept and reject buttons don't appear so I have to wait until it rings to call them back. What is the point of I can't simply make calls on a smartphone?

I have already disabled the proximity sensor via the call settings, but it didn't make any difference.

This is very frustrating when I have to make many calls.
Last edited by Tsukihi; 26th February 2014 at 07:45 AM.
26th February 2014, 11:19 AM   |  #2  
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Thanks Meter: 90
 
947 posts
Join Date:Joined: Aug 2009
Quote:
Originally Posted by Tsukihi

Whenever I make or receive a call, the screen shows the "incoming" or "outgoing" screen for a second, then the screen turns off.
Upon turning it back on, it turns back off after about half a second and won't turn back on, I tried pressing power and home button, putting my finger over the non-physical buttons at the bottom and applying pressure along the edge of the phone.

This is a major flaw since when I'm making a call and they don't pick up, it stays on the "please leave a message" portion of the call and I am forced to shut the phone off just to continue using it. The same happens when I get an incoming call. The accept and reject buttons don't appear so I have to wait until it rings to call them back. What is the point of I can't simply make calls on a smartphone?

I have already disabled the proximity sensor via the call settings, but it didn't make any difference.

This is very frustrating when I have to make many calls.

Do you have a case on it? The case might be blocking the sensor.. Also, sometimes an app causes problems with the sensor.

Sent from my ME302C using Tapatalk
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