she first dropped it in the water, resulting in some of the screen to stop responding to touch, week after she dropped it off a bunk bed.. And now the screen is completely black but phone still powers on, it has cracks under the glass...
At&t werent able to help but they did give a helpful advice if we can get the device working for one day then we can resubmit the claim. But we have to make a few phone calls for it to count, we tried calling the phone the buttons lit up but the screen didnt and we werent to swipe to accept the call .
I understand that this is a software and firmware forum so I thought maybe there is a way to make a call through a computer using some sort of software. if not would u say just getting a digitizer would work?
Thanks hopefully I can resolve this soon