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View Poll Results: [India 4.4.2] text rendering bug status at your end!?
No bug observed 2 16.67%
Yes, bug exists & email sent to the ID provided 10 83.33%
Voters: 12. You may not vote on this poll

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[india 4.4.2] text rendering bug

28th February 2014, 12:24 PM   |  #1  
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Guys,

If you own a Dual sim India version then you must have observed (if not then look at it now) that texts are not being rendered correctly in many downloaded / native applications. e.g. Play Newsstand, Flipboard or native Email App.

I have attached a sample from Flipboard for your reference.

I just spoke to Motorola support team in India on 18001022344 and conveyed that I am representing a set of users. They promised me that they are tagging it as Priority 1 Item and gave me a reference number.

What I want you all to do is take a screen with this error and send that to "motoinfo_in@mailwc.custhelp.com" put Subject line as "TEXT RENDERING ERROR".

Remember, priority goes up with each mail. You send the mail and I will ensure that I have an update from them.

I am pasting a poll option to track the numbers 1) No bug observed 2) Yes, bug exists & email sent to the ID provided
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28th February 2014, 04:26 PM   |  #2  
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28th February 2014, 04:53 PM   |  #3  
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28th February 2014, 07:47 PM   |  #4  
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2, same here!!
1st March 2014, 10:31 AM   |  #5  
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Received a reply to the email.

Quote:

Customer Reference number:140228-017966
Dear Abhijeet,
Thank you for contacting Motorola.
I sincerely apologize for the inconvenience,May i know this is happening with only single application,Have you updated your device to kitkat
Please check with same application in another device.
For any further assistance or information please do not hesitate to contact us, quoting your Customer Reference number. We are reachable on 18001022344 to discuss the matter further with one of our experienced customer service agents. Please contact us anytime between the hours of 9:00am and 7pm Monday to Sunday.
Kind regards,
Motorola Mobility India Ltd.

1st March 2014, 11:24 AM   |  #6  
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Quote:
Originally Posted by AbhijeetNagawade

Received a reply to the email.

They did not reply to me!
Anyway what did you replied them?
We need to have this issue on Motorola forums

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1st March 2014, 12:44 PM   |  #7  
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Let me call up them once again. Give me your reference numbers.

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1st March 2014, 12:52 PM   |  #8  
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Mail sent.
5th March 2014, 06:20 AM   |  #9  
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5th March 2014, 06:32 AM   |  #10  
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Quote:
Originally Posted by Sudhir22yadav

Attachment 2614052

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Looks like they have taken a note of our mails.

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