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[Q] Getting AT&T to push OTA ?

OP SheepHard

28th February 2014, 03:20 PM   |  #1  
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I have been on the phone with 4 different support personnel so far and none of them could help me get the OTA update I need to move to kitkat, could someone tell me what to say to them as I have seen many posters get theirs after a quick phone call.
1st March 2014, 02:49 AM   |  #2  
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Quote:
Originally Posted by SheepHard

I have been on the phone with 4 different support personnel so far and none of them could help me get the OTA update I need to move to kitkat, could someone tell me what to say to them as I have seen many posters get theirs after a quick phone call.


Talk to them through their website in the live chat forum for tech support. here

Have tech support push the "q" update to you then get the KitKat update through wifi off of the server. The kit kat update is over 600 megs.
1st March 2014, 06:25 PM   |  #3  
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Quote:
Originally Posted by NevetsDrassel

Talk to them through their website in the live chat forum for tech support.
Have tech support push the "q" update to you then get the KitKat update through wifi off of the server. The kit kat update is over 600 megs.

They wont allow me to live chat since I have a Go Phone account, apparently its for contract customers only.
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