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[Q] Out of sync

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Xaninha
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(Last edited by Xaninha; 1st March 2014 at 04:43 PM.)
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Posts: 20
Join Date: Jul 2012
Default [Q] Out of sync

Hey there... I had a Samsung Galaxy S3... so I decided to buy the S4 at a very reasonable price. It came to me yesterday.
So excited...!
When I started configuring the device, my nightmare began.

Preliminaries:
- Firmware was upgraded to 4.3 and no other updates are available.
- I don't want to root my phone (not yet).

Problem:
I can't login to my google account: I keep getting the message:

Sync Error.
"Sync is currently experiencing problems. It will be back shortly".
Specifically I can't sync Contacts and Gmail and Picasa (couldn't care less about this one).

What I have done so far not exactly by this order:

- Cleared cache of Contacts and Contacts storage;
- Went to my Gmail via web and exported and deleted all contacts;
- Factory reset;
- Tried the Samsung Contacts Fix;
- Deleted and added the Google account (like 223 times);
- Removed all application passwords from Google verification;
- Downgraded all Google applications and Google services;
- Checked out time and date on the device;
- Went through the Google troubleshooting process.

To no avail.Sometimes I get the ok for the Google contacts but no contacts show up.
Now I can't go anywhere from here... No contacts, Not able to use Google Play...
What a complete turn-off...

Any genius out there with a solution to my case?

Thanks a bunch!

Alex
 
Xaninha
Old
#2  
Junior Member - OP
Thanks Meter 0
Posts: 20
Join Date: Jul 2012
Default SOLVED

Quote:
Originally Posted by Xaninha View Post
Hey there... I had a Samsung Galaxy S3... so I decided to buy the S4 at a very reasonable price. It came to me yesterday.
So excited...!
When I started configuring the device, my nightmare began.

Preliminaries:
- Firmware was upgraded to 4.3 and no other updates are available.
- I don't want to root my phone (not yet).

Problem:
I can't login to my google account: I keep getting the message:

Sync Error.
"Sync is currently experiencing problems. It will be back shortly".
Specifically I can't sync Contacts and Gmail and Picasa (couldn't care less about this one).

What I have done so far not exactly by this order:

- Cleared cache of Contacts and Contacts storage;
- Went to my Gmail via web and exported and deleted all contacts;
- Factory reset;
- Tried the Samsung Contacts Fix;
- Deleted and added the Google account (like 223 times);
- Removed all application passwords from Google verification;
- Downgraded all Google applications and Google services;
- Checked out time and date on the device;
- Went through the Google troubleshooting process.

To no avail.Sometimes I get the ok for the Google contacts but no contacts show up.
Now I can't go anywhere from here... No contacts, Not able to use Google Play...
What a complete turn-off...

Any genius out there with a solution to my case?

Thanks a bunch!

Alex


SOLVED: All you have to do is to turn off 2-step verification on your google acccount, remove it from your phone and voilą.
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