I used the phone to check for software updates, one was available - I believe from 4.1.1 to 4.1.2, I selected install the update, and now I just get a flashing android symbol.
I have tried to connect to Kies to do a recovery, but I cannot connect,afater a long "trying to connect" I am getting the message "device unresponsive please reboot", I have updated to the latest version of Kies, tried different cables and different ports.
I can reboot the phone into download mode but do not see any of the other options that are supposed to be available. Kies does not connect in either download or flashing Android symbol mode
Suggestions as to where I go from here are welcome.