Exclamation [Q][Help] LG L5 canīt wipe data or do a factory reset

not know how it happened, but show an FC gapps and phone restarts and shows kernel panic. try to full wipe but nothing changes, adjustments and try from nothing, try to flash KDZ ​​and does not end the process, ask the forum for the rom I use but no one could help me. the only change I did before this happened was to install whatsapp from the official website, not playstore, took several days without my phone and I fail to revive him in any way, help! Please