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Moto G not detected win 8.1

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By abcduploader, Member on 6th March 2014, 09:46 AM
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Hi,

I updated my moto g(xt1033) to kitkat as soon as i got the phone .

most of the time i use airdroid to transfer files . But recently when i tried to connect via MTP mode the device was not detected . It was neither detected in camera mode .

In the device manager its showing an error .
The drivers for this device are not installed. (Code 28)

There are no compatible drivers for this device.

Please help .
 
 
6th March 2014, 09:49 AM |#2  
reversegear's Avatar
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+1
same problem here. though i got adb to work with win 8.1
6th March 2014, 09:53 AM |#3  
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Quote:
Originally Posted by reversegear

+1
same problem here. though i got adb to work with win 8.1

Install Motorola drivers

https://motorola-global-en-uk.custhe...p/30,6720,9050
6th March 2014, 10:41 AM |#4  
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Quote:
Originally Posted by robin0800

Install Motorola drivers

https://motorola-global-en-uk.custhe...p/30,6720,9050

tried that still not working
6th March 2014, 10:43 AM |#5  
abcduploader's Avatar
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Quote:
Originally Posted by reversegear

tried that still not working

+1 tried not working .
6th March 2014, 12:24 PM |#6  
avercros's Avatar
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For me works like a charm, check your drivers installation.
6th March 2014, 05:54 PM |#7  
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Quote:
Originally Posted by abcduploader

+1 tried not working .

You need to disable some driver enforcement business in Windows 8.1 before you can install the drivers.

http://www.howtogeek.com/167723/how-...igned-drivers/

Refer to the above link, after restarting, install Moto Drivers again. (http://download.clockworkmod.com/dri...iver_5.4.0.exe)

Let me know.
6th March 2014, 07:26 PM |#8  
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Windows 8.1 installs Microsoft USB drivers which won't allow you to use the phone even if you install drivers. You must search for your original USB drivers and install them instead of the windows 8.1 ones.

Sent from my XT1032 using xda app-developers app
6th March 2014, 10:38 PM |#9  
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You might need some RNDIS drivers.
7th March 2014, 04:10 AM |#10  
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Try a factory reset. Worked for me.

My Moto G (XT1033) was working with some bugs to connect on Win 8.1 before the kit kat. After the update has stopped completely. I did a factory reset and everything is fine now.
7th March 2014, 04:22 AM |#11  
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I had the same issue, and this is how I fixed it.
The easiest way was to enable developers mode on the moto g (go to about phone, and tap on build number 7 times)
Now, developer options should appear in the settings menu. Enable USB debugging in the developer options, that's it!

This should help windows 8.1 recognise your phone.
As I side note, I have not installed any drivers.
Good luck!

Sent from my XT1033 using Tapatalk

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