Default [Q] Cloudfone USB

Hi. First time here and first post.
I have a Cloudfone 430X_FS201302 with Android version 4.0.4.
I cannot detect any USB device other than my PC connection.
I ran a USB Host Diagnostics v1.32 and it says:
Android API Device detected No
Kernel Device detected No

I guess this is why a OTC or any other USB thing will not work. I was considering ROOTING it. But i do not know if doing that would actually fix this or allow it to be fixed. Also this is my first fone of this kind and i have never rooted a fone before.
Is rooting the way to go here or is there another way to fix this.

Thanks
W